North West Christmas Auction Home Christmas Campaign 2023 Sign In Contact Us

Please take the time to carefully review the terms and conditions associated with each individual prize before placing you bid. It is important to note that all prizes must be claimed within six months of the auction's conclusion. If they are not collected within this timeframe, we may allocate them for use in other fundraising events.

Vouchers will be dispatched via Royal Mail, and for those residing outside of the North West of England, courier delivery can be arranged at your own expense.

It is essential to understand that the NSPCC is not accountable for any of the prizes. For inquiries or concerns regarding the prizes, please reach out directly to our generous donors. 


How to Place a Bid:

  1. Go to the "Silent Auction" section.
  2. Browse the list of items and select the one you wish to bid on.
  3. Right to the item's photo and description, you'll find information on the current winning bid and the minimum bid required.
  4. Enter your bid amount in the provided field on the right of the page.
  5. Click on "Place Bid." If you're not registered, you'll need to complete the registration process.

How to Make a Donation:

  1. Navigate to the "Donate" section.
  2. Choose a donation amount (if not).
  3. Enter the amount you wish to donate in the designated field.
  4. Click "Donate Now."

How to Register:

  • You can register when placing a bid. Alternatively, you can go to "Sign in" and provide your contact details for future notifications.

Editing Your Profile:

  • If you need to update your contact information, go to "Your Account," make the necessary changes, and save your profile.

Checking if You've Been Outbid:

  • To see items, you're currently winning or have been outbid on, click on "Your Account" and then select "My Bids." You'll also receive email and text notifications if you've been outbid.

Retracting a Bid:

  • If you wish to retract a bid, please get in touch with the NSPCC North West team using the contact details listed to the ‘homepage’.

Auction Closing Time:

  • Keep an eye on the closing date and time displayed on each item's page to know how much time remains until the item closes. Alternatively, you will be notified by an email and text notification nearer to the auction closing date.

Winning an Item:

  • Once the auction concludes, you will receive an email notification with instructions for payment. For item collection details, refer to the contact details on the 'homepage'.

Contact for Further Questions:

  • If you have any additional inquiries regarding auction items or donations, please contact the NSPCC North West team using the contact details on the 'homepage'.